Tumbler Care Instructions:
* Hand Wash Tumbler Only
* Not Dishwasher Safe
* Do Not Soak in Liquid
* Avoid Extreme Heat
* Do Not Microwave
* DO NOT DROP, epoxy is durable but not shatterproof.
Your cup has been handmade with love, although we do our best to pay attention to detail, it may contain small imperfections. Please Email us with any questions or concerns regarding your order.
Can I change my design after placing my order?
No, custom designs are made to order and cannot be changed after both parties agree and the product is paid for.
How long does it take to receive my order?
From the time the cup is paid for to shipping will take 2-4 weeks depending on the time of year. August - December are our busiest times of the year so please expect shipping time to be closer to 3-4 weeks for CUSTOM orders.
Can I get a Mock Up?
No, due to being a small business, we can only provide pictures of the process along the way.
Will the Glitter come off my tumbler?
No, they are sealed with epoxy, please remember that epoxy is not shatter proof and to be gentle with your cup as they can break or yellow if not properly cared for.
Does Epoxy last forever?
If properly cared for, your product that has Epoxy/ Resin will last for several years if not decades. The life expectancy varies based on the product and care, this makes giving an accurate timeline nearly impossible. Please make sure you email us if you have any questions on the proper care of your items/s.
Where do you ship?
We currently ship in the United States, please inquire if you are looking to get an item shipped in an unlisted area.
What carriers do you use?
We currently use USPS, FedEx, UPS, and are looking into
pirateship. We prefer to ship with insurance so our most common is USPS.
Can I return my product?
We do not accept returns, if you have any issues or concerns about your product please contact us via email at TidBitsAR@gmail.com so that we may resolve the issue ASAP.